V.I.E. KYC Support Front Office Coordinator - Banking operations processing - Geneva, Switzerland

We are looking for a V.I.E. to join the GLBA Corporate Coverage team in Geneva. The Support Front Officer, SFO, is in charge of coordinating the end-to-end KYC process. The SFO also handles the KYC Review campaigns on behalf of the FO Responsible (FOR) when no Client Outreach Analyst (COA) is already assigned. The role is regarded as the Coordinator/Facilitator/Improver of the whole KYC process. The SFO acts as the single point of contact  for FOs, operations, KYC, Compliance, or Tax officers wherever located/implicated ensuring the link with the other teams.

Main responsibilities are centered around 2 main pillars:

1. Focusing on the KYC Review campaign:
•    SFO helps identifying and maintaining the FOR & FOE of the KYC Campaign in KYC SG Market (KSM)
•    SFO confirm with the Front Office Responsible (FOR) the strategy in collecting all the documents
•    SFO confirm business activities (current and expected) with the Front Office
•    SFO confirm and validate the client deactivation with the Front Office
•    SFO ease front officers tasks in collecting all the documents necessary for the bank’s due diligence in terms of KYC, embargo, AML, always copying the FO when contacting clients
•    SFO control that the documents submitted by the customers meet the requirements or propose alternative solutions in case of negative feedback to provide a document
•    SFO is the point of contact for clients’ enquiries regarding the KYC process
•    SFO communicates and share statistics / KPIs related to the KYC reviews from their scope providing visibility, and raising alerts to their COOs/BMO

2. Focusing on the FATCA Review campaign:
•    SFO helps identifying and maintaining the FOR, the client contacts
•    SFO eases front officers tasks in contacting the clients to renew the US Tax Form
•    SFO participates and contributes to the SFO community by sharing good practices (i.e. in Jive), helping each others to grow and gain expertise knowledge of KYC policies, operational procedures and related tools (KSM, KYC Reporting, Maestro, Swift Registry)

The future V.I.E. shall acquire a full understanding of the specific stakes of each business line within SG Group, demonstrating the highest standards of conduct and behavior in meeting Compliance's and Business Lines’ policies and procedures, and when interacting with regulators, market counterparties, clients and colleagues.

Due to the VIE eligibility criteria a questionnaire will be provided. Please make sure to answer all the questions for an efficient analysis of your application.

Please note that for the missions outside the European countries, a VISA is necessary. Please make sure your passport is valid up to 6 months after the end of the VIE contract to not delay your departure. Otherwise, we strongly advise you to launch asap the renewal of your passport.

PLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.

To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.

Studies & experience:

• Graduate with a Master degree from Business/Engineering School or University with a specialization in Finance
• A previous experience in KYC would be appreciated

Language skills:

• Fluent in English and in French (B2-C1)
• German would be a plus

Technical, operational & Soft skills:

• Proficient/Good command of MS Office
• Good communication and presentation skills
• Client oriented approach, ability to interact at any levels with the client
• Cooperation, ability to work with multiples stakeholders (Compliance, KYC, BLs, RMs)
• Results oriented and problem solver
• Intellectual rigor regarding the follow up of priorities and issues
• Analytical and synthetical skills
• Knowledge of KYC policies, operational procedures and related tools (KSM, KYC Reporting, Maestro, Swift Registry) would be a plus

The VIE assignment in a nutshell
This VIE in Geneva is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 18 months. The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information (including your financial indemnities), please see Mon VIE-VIA Business France.

As soon as you arrive, you will be integrated into our teams and will learn every day alongside our experts, who will support you in your tasks. Gradually, you will become more independent in your projects, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

At the end of your VIE, various opportunities could be offered to you, in France and abroad.

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. 
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA. 
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating? 
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.