16 Internet jobs in Veyrier found

• Provide support for troubleshooting, and monitoring, of virtual conference tools used at the WTO (Zoom, WebEx, Interprefy, and Teams).

• Assist users for complex Teams telephony issues.

• Provide SSL-VPN (Pulse Secure) operations support. An important service used by all remote work users.

• Setting-up network connectivity for every office move.

• Assist in the day-to-day operations of the infrastructure involving 2nd level support by responding to incident and change requests opened by the IT Service Desk and other sections within the ITSD.

• Prepare IT documentation for users and IT colleagues.

REQUIRED QUALIFICATION

Education:

Advanced university degree in computer science or a similar field. Alternatively, a basic university degree in the aforementioned discipline combined with professional expertise equivalent to an advanced university degree may be considered.

Knowledge and Skills:

Technical Knowledge and Skills:

Good knowledge of the following:

• LAN and Internet technologies as well as TCP/IP protocol.

• SSL-VPN.

• Virtual meeting technologies.

• Knowledge of Internet technologies and modern Virtual meeting platforms.

Behavioural Skills:

The incumbent must have the ability to prioritize and execute tasks in a demanding situation and make sound decisions. He/she must be capable of working under stress and in an autonomous manner.

The following interpersonal capabilities are required: ability to present technical facts to knowledgeable specialised audiences; to persuade others to a point of view using fact; to establish and maintain good working relationships with colleagues; to communicate information in a clear way; to make technical presentations; to work as a member of a team while working independently to achieve his/her objectives.

Work Experience:

Minimum three years' relevant experience is required.

Language Skills:

Excellent knowledge of English, including an ability to write accurately and concisely (documentation, procedures, processes) and make presentations if requested. French language skills would be considered an asset.