Customer Service Employee 50% (afternoon)- ENG - Fix term
Founded in 1948 in Milwaukee, Wisconsin, USA, Manpower is a leading international human resources company. Located in 75 countries worldwide, with over 3’000 branches, Manpower responds to the needs of its 400’000 customers.
Specialists in the recruitment and selection of permanent and temporary personnel in various economic sectors, we have been existing in Switzerland for over 60 years with more than 300 employees in more than 40 branches.
For our estimated client, we are looking for a customer service employee, with immediate availability and 2-3 years experience in the role.
Specialists in the recruitment and selection of permanent and temporary personnel in various economic sectors, we have been existing in Switzerland for over 60 years with more than 300 employees in more than 40 branches.
For our estimated client, we are looking for a customer service employee, with immediate availability and 2-3 years experience in the role.
Tasks:
Order Management:- Responsible for input, tracking, accuracy, and dispatch of the orders.
- Coordinates order processing internally and with customers, communicating lead times, delays, problems, and changes with customers and the sales team.
- Manages the processing of credit and debit memos.
Interdepartmental Operations:
- Works closely with sales, supply chain, and operating departments to meet customer requirements.
- Builds interface and coordinates with operating departments on customer inquiries.
Support:
- Supports the sales team, sales agents, and customers.
PROFILE:
- Commercial studies
- Full proficiency in English and Italian
- 2/3 years experience in Customer Service in industrial companies
- Experience in Logistics and Shipping coordination
- Good IT skills
- Team player
About the company
